This study examines the full cost and true value of self-managed software and fully managed services.
There have been explosive developments in enterprise open-source software in the past few years, together with a corresponding growth of commercial vendors that close source capabilities that are borderline necessary for enterprise applications. These capabilities include performance boosters, administrative task management such as backup and recovery, clustering capabilities, and so forth. In addition, there has been growth in training, jump starts, documentation, a community of serious users, and more.